YES is not like you accidentally touch the touch control the desk surface it will triggering ascending or descending we thought about that! we have made an "safety lock" every time when you need to do something you must press & hold lock button for 3 second to unlock the touch control and after you leave it for 5 second it will automatically lock again, and yes ! is optional you can disable this feature if you like

No ALL Phones But most phones iPhones above (include iPhone X) iPhone X iPhone 11 iPhone 12 all supported. Android users make sure that phone is supported Qi Wireless Charging (most phone nowadays all supported Qi charging is standard

NO is NOT WaterProof But YES Water Resistance in example: if drinks splash the surface is fine no worries and the parts can be easily replace

yes you can but you will need to modify the clamp place a pieces of cardboard or soft material to prevent damage the tempered glass when you tighten the grip

The estimated lead time for delivery with free sea shipping to Singapore is 8-12 days. During this time, you will be provided with a real-time tracking number to monitor the progress of your shipment. In addition, you will receive proof of shipment in the form of photos and videos to ensure that your order has been shipped and is on its way to you. However, please note that unforeseen circumstances such as weather conditions or customs clearance may affect the delivery time.

Yes, since it is a direct factory sale, you can configure the plug to your preference. By default, the product comes with a Singapore 3-pin plug (UK plug), but you can request to have a different plug configuration that is suitable for your region or country. The manufacturer can provide you with the appropriate plug to ensure that the product can be used safely and efficiently in your location. Please make sure to specify your preferred plug configuration when placing your order to avoid any inconvenience upon delivery.

We offer a 3-year international warranty that covers all components of the standing desk free of charge. If any component fails within this period, we will replace it at no cost to you. If the warranty has expired, we offer replacement components for a fee of 30SGD per component, regardless of whether it is the motor, control pad, or power supply. Our standing desk is designed for easy component replacement. For example, if the control pad is malfunctioning, we can ship out a replacement unit that can be easily installed. Similarly, if the motor is malfunctioning, a replacement unit can be shipped and easily replaced. Please refer to the assembly guide video on the right side of the page to get an idea of what components can be replaced. If you are having difficulty with assembly or have any questions about component replacement, please do not hesitate to reach out to our customer services for assistance.

Yes, it's true that platforms like Shopee or Lazada may charge commission fees and have more expensive logistics fees due to a variety of reasons. In addition, the retail price on these platforms may also include GST import tax or other fees that can increase the final price. To avoid these additional costs, it is recommended to order directly from the official website of the manufacturer or seller. This allows you to bypass middlemen and purchase the product at the lowest possible price. However, it's important to note that ordering from the official website may also have its own challenges, such as longer delivery times or limited payment options. Ultimately, it's up to the customer to weigh the pros and cons of ordering from different platforms and choose the option that best fits their needs and budget.

As the business owner of iDeaHome.Today, I can confirm that we take great care in handling shipments to ensure that they arrive safely and securely. Our shipments are packaged in bulky wood crates to protect the products during transit. To keep our customers informed, we provide proof of shipment, including images of the parcel, the number of boxes, and tracking numbers for each box. This information is sent directly to our customers via email and SMS notifications in a systematic and organized manner. Our customers can also track their shipments from our official site or through our partnership with a real-time tracking service like "AfterShip.com" or the app. This allows customers to stay up-to-date on the status of their shipment and know when to expect delivery. We understand that shipping can be a concern for many customers, and we want to assure you that we take every precaution to ensure that our products arrive in excellent condition. If you have any further questions or concerns about our shipping process, please do not hesitate to contact us. We are here to help you throughout the entire purchasing process.

At iDeaHome.Today, we take pride in providing exceptional customer service, and we understand that sometimes shipments may arrive damaged. If this happens, we sincerely apologize for any inconvenience caused. To rectify the situation, simply inform us that your shipment has been damaged and we will provide you with the following options: Full Refund: If you prefer, we can issue a full refund for your order, including any shipping and handling fees. Partial Refund: If only a portion of your order has been damaged, we can issue a partial refund for the damaged items. Replacement Unit: If you would like a replacement unit, we can ship out a new unit as soon as possible, free of charge. We want to ensure that our customers are completely satisfied with their purchases from iDeaHome.Today. If you have any questions or concerns about the refund or replacement process, please do not hesitate to contact us. We are here to help you find the best solution for your needs.

At iDeaHome.Today, we want our customers to feel confident and secure when making purchases from our official site or any other platform like Shopee, Lazada, or Carousell. That's why we offer a range of payment options, including PayPal, which provides an additional layer of protection for buyers. When you place an order on our official site or through any of these platforms, PayPal will hold the funds until you receive your order. PayPal uses the tracking number provided by us to verify that your order has been delivered before releasing the funds to us. This helps to prevent fraud and ensures that you receive your order as expected. If you have any concerns about the authenticity of the product or the seller, PayPal also offers a claims process where you can report any issues or disputes with your purchase. This provides additional peace of mind and shows that PayPal is committed to protecting the interests of its customers. Overall, we want our customers to know that it is safe and secure to purchase from our official site or any other platform, and we welcome your business wherever you choose to make your purchase. If you have any further questions or concerns, please do not hesitate to contact us. We are here to help you find the perfect product for your needs.

At iDeaHome.Today, we want to make it as easy as possible for our customers to visualize our products in their spaces. That's why we offer an AR (Augmented Reality) mode feature that you can access directly from your mobile phone. To use AR mode, simply click on "View in Your Spaces" from your mobile phone and it will turn on AR mode directly in your space. You can point your mobile phone camera at any area in your space and see how the product will look in your room. If you are using a computer browser, you can switch to 3D mode to see a 360-degree view for a closer look. However, please note that not all products are available in 3D or AR mode. We believe that visualizing products in your own space can help you make better purchasing decisions and ensure that the product fits well with your existing decor. If you have any questions or concerns about the AR or 3D mode features, please do not hesitate to contact us. We are here to help you find the perfect product for your needs.

NO At iDeaHome.Today, we understand that every customer has unique needs and preferences when it comes to furniture. Unfortunately for this particular standing desk comes with two size 140X70 & 120X60 with the optional color black & white due to complexity of internal structures with mental frame and tempered glass top unlike other standing desk with Wooden material deskboard can cut easily to meet different clients requirement. However 120X60 or 140X70 is standard size meet most of homes demand. If you want custom size for standing desk highly recommend to see our different product like “ergoBoots” series or CurvedLift series. We encourage you to reach out to our customer service team via the pop-up chat window located on the right corner of our website. Our team of experts will be happy to assist you and provide you with more information about the available sizes and customization options. We believe in providing personalized service and ensuring that our customers find the perfect product for their needs. So, don't hesitate to contact us if you have any questions or would like to explore different customization options. We are here to help you create your dream workspace.

At iDeaHome.Today, we are proud to offer free sea shipping and delivery to your door step with no additional charge for customers located in the following countries: 🇲🇾 Malaysia within 10-15 days 🇵🇭 Philippines within 10-15 days 🇸🇬 Singapore within 8-12 days 🇭🇰 Hong Kong within 3-8 days We understand the importance of timely and secure delivery and work closely with our trusted shipping partners to ensure that your products arrive at your doorstep in excellent condition. If you have any further questions or concerns about our shipping and delivery process, please do not hesitate to contact us. We are always here to help and provide you with the best possible experience when shopping with iDeaHome.Today. Thank you for choosing us as your preferred home and office furniture supplier.